1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They enable our systems to recognise your device, remember preferences, and measure usage to improve performance. Under UK GDPR and the Data Protection Act 2018, cookies that are not strictly necessary require your consent, and we process associated data lawfully, transparently, and securely.

2. Legal Basis & Purpose

We rely on the following lawful bases for processing cookie-related data:

• Consent: For marketing, analytics, and functionality cookies beyond essential needs.
• Legitimate Interests: To maintain site security, prevent fraud, and improve user experience without infringing your rights.
• Contractual Necessity: For essential cookies that enable account login, shopping carts, and secure transactions.

3. Categories of Cookies We Use

4. Cookie Duration & Retention

Cookies may be either session-based (deleted when you close your browser) or persistent (remain until expiration or deletion). Retention periods vary by cookie provider but do not exceed 24 months. We conduct regular audits to remove obsolete cookies and minimise data held.

5. Consent Management

Upon your first visit, a cookie banner prompts you to accept or reject non-essential cookies. You may change your preferences at any time by clicking the “Manage Cookies” link in the site footer or via your browser settings. Opting out will not affect essential cookies needed for secure login and payments.

6. How to Manage Cookies

You can control and delete cookies using your browser’s settings. Detailed guidance for major browsers is provided below. Please note that blocking certain cookies may impair site functionality.

• Accept or reject cookies when prompted by our banner
• Delete specific cookies via browser settings
• Block future cookies by enabling “Do Not Track”
• Set site-specific permissions for privacy and functionality

7. Browser-Specific Instructions

8. Changes to This Policy

We review and update this Cookie Policy annually or as required by law. Material changes will be communicated via an updated date on this page and, if significant, a banner on the website. Your continued use after changes constitutes acceptance.

Last Updated: June 17, 2025

9. Contact & Complaints

For queries about this policy, data processing, or to exercise your rights (access, rectification, erasure, restriction, portability, objection), please contact:

If you remain dissatisfied, you may lodge a complaint with the Information Commissioner’s Office (ICO) via ico.org.uk.